From: Saifullah Kar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 25 Nov 2019 09:04:02 -0700 (MST)

[ https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=75665128 | https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=75665128 ] 

In this case we created a sales order for the customer regarding a charger, but the customer says he has not received any invoice. Also he wants free charger as product is still under warranty