Subject: Offline Message from Rick: One of the prongs broke off on the charging port.
From: Zendesk Chat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Nov 2019 23:35:07 -0000

From: Rick <[email-masked]>
Phone: 8154948141
Location: , United States
URL: https://swagtron.com/product-category/hoverboard/
Department: SwagTron

One of the prongs broke off on the charging port. Can I order and replace or does it need to be sent in. Bought it for my grandson last Christmas. Thanks

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Zopim
https://www.zopim.com