Subject: Re: Hand brake issues
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Sat, 23 Nov 2019 15:17:56 -0700 (MST)

Hi Mohd, 

Please send a courtesy replacement. 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, November 22, 2019 9:46:50 PM 
Subject: Hand brake issues 

[ https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=75599850&whence=&cmid=1574438288374_5274 | https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=75599850&whence=&cmid=1574438288374_5274 ] 

CASE1382114 

He received broken parts of brake assembly, now wants new part.