Subject: Re: escalate
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Wed, 20 Nov 2019 16:59:32 -0700 (MST)

FYI : at this time, we really dont have any other choice but to offer SG-5 upgrade. pls send customer the product page to see if she is willing to accept: https://swagtron.com/product/swagtron-swagger-5-folding-electric-scooter/ 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, November 20, 2019 10:40:43 PM 
Subject: escalate 

CASE1373332 customer RA was close with the tag SO has quantity backordered items and can not to fulfill.