Subject: Productivity 18/11
From: Sankarshan Rajan <[email-masked]>
To: Team Lead <[email-masked]>
Date: Tue, 19 Nov 2019 23:03:48 -0700 (MST)

Hi All, 

Can you guys please check and let me know why these agents have such low case counts for this day. They all are also marked in exceeding their break timings. 

Name 	Lang 
SIDDHARTH.TANEJA 	DE 
SHABBIR.KHAN 	DE 
NEHA.SAGAR 	IT 
GAURAV.BHATNAGAR 	EN 
GAGAN.GUPTA 	EN 
MALOBIKA.PURKAYASTHA 	EN 
VIPIN.RAWAT 	PT 
EDUARDO.FERNANDEZ 	PT 
ANIBAL.SILVA 	PT 
BECHO.JAURES 	FR 
BUTILA.YANNICK 	FR 
NATHAN.MBWATA 	FR 
TASUKU.YAMAMOTO 	JP 

Please speak to your agents and let me know why this is the case. The reports for each agent on this list was compared to the other agents on site which shows they have less count unnecessarily. 

Kind Regards, 
Sankarshan Rajan