From: Saifullah Kar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 19 Nov 2019 17:29:21 -0700 (MST)

Hi, 
[ https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=75340091 | https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=75340091 ] 

This one is esclated case, customer had suffered injury. I got all the information required, kindly escalate this case