Subject: Re:
From: Rosette Modiri <[email-masked]>
To: Sakshi Kumari <[email-masked]>
Date: Tue, 19 Nov 2019 12:33:14 -0700 (MST)

If a part is definitely not in inventory (and I believe this one is not), we use 2000KW SKU and make sure in the box next to it we type a detailed description of the part needed. If possible, attach photo of the part if the customer provided this. 

From: "Sakshi Kumari" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, November 20, 2019 12:10:54 AM 

Kindly look into this case, the customer want a replacement of post lock ring of EB5. 
CASE1379218 

sakshi kumari