Subject: Re: coupon
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Mon, 18 Nov 2019 17:09:03 -0700 (MST)

I would check with the customer to see how long they are charging the board for exactly. If there was nothing wrong with the unit, they could be improperly charging it. We should do a bit more troubleshooting before having them send in the unit again. 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, November 19, 2019 5:19:16 AM 
Subject: Re: coupon 

CASE1377096 courtesy rsl 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 19 November, 2019 04:45:51 
Subject: coupon 

CASE1377243