Subject: Re:
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Mon, 18 Nov 2019 15:17:35 -0700 (MST)

We cannot process a refund for the swagger 5 motor it's outside of the 30 days. We can offer an exchange or repair for the unit. 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, November 19, 2019 2:02:20 AM 

Hi Rosette, 

Here is the case no and the sales order. 

[ https://277620.app.netsuite.com/app/accounting/transactions/transaction.nl?id=79861530 | SO1365465 ] , CASE1375822 

Regards, 

Nazmul Hoque.