Subject: Re:
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 15 Nov 2019 15:15:03 -0700 (MST)

CASE1368465 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 16 November, 2019 03:43:53 

Sorry for the delay. Could you give us the opportunity to repair your unit one more time. If you are okay to proceed, we are ready to create a Return Authorisation for you to sent your unit back to warehouse for repair. 

Please let us know how you will like to proceed ? 
Thank you for your cooperation.