From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 15 Nov 2019 15:13:53 -0700 (MST)

Sorry for the delay. Could you give us the opportunity to repair your unit one more time. If you are okay to proceed, we are ready to create a Return Authorisation for you to sent your unit back to warehouse for repair. 

Please let us know how you will like to proceed ? 
Thank you for your cooperation.