Subject: [Training Update] Escalate to Seller Support
From: Jana O’Shaughnessy <[email-masked]>
To: Kritika Mirchandani <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 15 Nov 2019 15:54:59 +0000

Hi all,

Please note that a reason code to escalate to Seller Support has been added to the slides. Yet, please note it should not impact you at all as this reason will be only for Shipping Investigations / Returns.

The OLS has been updated.

Kind regards,

Jana O’Shaughnessy
Training and OLS Teamlead