Subject: Re: battery issue
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Thu, 14 Nov 2019 13:35:18 -0700 (MST)

Thanks Yarngam 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]>, "Saifullah Kar" <[email-masked]> 
Sent: Thursday, November 14, 2019 11:04:11 PM 
Subject: battery issue 

Sorry to hear you are facing issues with your unit. Could you also tell us for how long you are charging your battery ? 
In order to extend the battery’s life, please be sure to observe the following instructions. 
1. Plug the charger into a grounded wall outlet (100-240V; 50-60Hz). 
2. Verify that the green light is on, then plug the other end of the charging unit into the T881. 
3. When the indicator light changes from red to green, the battery is fully charged. 
4. Total charging time is approximately up to 5.5 hours. 
5. In order for the battery to operate at maximum efficiency, avoid charging your T881 in extremely hot or extremely cold environments. 
6. Be sure to power off the unit when it is charging. 

For your information, if the indicator light is red, it means battery is below 20% and if it is flashing green, battery is below 50% or fully charged or the charging cable is detach from the unit. 

Do contact us for further assistance.