Subject: EOD Training Report - India, 04.11.2019 - Day I
From: Jessie Chen <[email-masked]>
To: Rosette Modiri <[email-masked]>, Sankarshan Rajan <[email-masked]>, Kritika Mirchandani <[email-masked]>
Cc: Brian Sexton <[email-masked]>,Jana O’Shaughnessy <[email-masked]>, Rafael Contreras <[email-masked]>
Date: Wed, 6 Nov 2019 06:32:23 +0000

Hi all,

Please see below an overview results for the agents after Day I.

Quiz
Team    Agent   Teams   General Policy  CSL     Life of an Order        Fulfilment
Training_IN     katherina.westner       100.00% 81.82%  100.00% 100.00% 100.00%
Training_IN     nikhil.mittal   100.00% 81.82%  100.00% 100.00% 100.00%
Training_IN     Rajdeep.pooni

General Policy

  *   Please review with the agents to clarify first-time listing fee and listing tickets on viagogo.
  *   Please review with the agents regarding the responsibilities for each party involved in a transaction.

Teams, CSL, Life of an Order, Fulfillment

  *   Agents have successfully passed the quizzes and achieved a final score of 100%.

Please kindly advise if Rajdeep.pooni is still with the new hire group so the data can be updated. Thanks.

Kind regards,

Jessie Chen

Training&Quality APAC Trainer