Subject: 23309122 ; 02/11/2019 15:30 ; Red Bull Arena, Leipzig, DE ; Fan Seller
From: Anurag Pradhan <[email-masked]>
To: Nathan <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Wed, 30 Oct 2019 11:22:26 -0700 (MST)

Hi Nathan, 

Please take ownership of this case. 

Regards, 

Anurag. 

From: "Rosette Modiri" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Siddharth Taneja" <[email-masked]> 
Sent: Wednesday, October 30, 2019 7:22:03 PM 
Subject: TID: 23309122 ; 02/11/2019 15:30 ; Red Bull Arena, Leipzig, DE ; Fan Seller 

Hi Anurag, 

This particular seller has provided tickets for the wrong event and buyer called, asking for the correct tickets. 

Could you please assign to any FR agent to call this seller and check if they can provide us with tickets for the correct event. 

Kind Regards, 
Rosette 

From: "Siddharth Taneja" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 30 October, 2019 19:06:21 
Subject: 23309122 ; 02/11/2019 15:30 ; Red Bull Arena, Leipzig, DE ; Fan Seller 

Hi, 

With reference to above TID, the buyer called and said that he has purchased tickets for different event and he has received it for different event name . Need to call the seller and inform him that he needs to update the correct event tickets to the correct buyer . As the seller speaks french , so you please assign the case to French agent . 

Kind Regards, 
Siddharth.