Subject: TID: 23293401 / Cher / 30/10/2019 / Leeds, GB / Fan Seller / Buyer asking for refund
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Nitesh Kumar <[email-masked]>
Date: Wed, 30 Oct 2019 07:27:14 -0700 (MST)

Hi Team, 

With reference to the above TID, the delivery is getting delay with UPS and the order has already been moved to pending replacement. The buyer has just confirmed that they would like to receive full refund. 

Event is in 6 hours away. 

Could you please inform graham.byrne that the buyer needs a full refund here. 

Kind Regards, 
Rosette 

From: "Nitesh Kumar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 30 October, 2019 19:20:59 
Subject: 23293401 / Cher / 30/10/2019 / Leeds, GB / Fan Seller / Buyer asking for refund 

Hi Rosette, 

With reference to TID - 23293401, buyer call and asking for refund. The buyer informed tickets are in transit and the event is after 6 hours. The case has been moved for pending 

replacement & escalated to shipping investigation. Now email was sent by graham.byrne and he offered buyer full refund. 

Look in the case. 

Thanks & Regards 

Nitesh Kumar