Subject: Re: Transaction 23253872- Borussia Dortmund vs Inter - Champions League - 05/11/2019 21:00 (Local)- Dortmund, DE- Fan seller- No LDA available
From: Akanksha Kwatra <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: Silvia Floranes <[email-masked]>, Minerva Villegas <[email-masked]>, Meghan Flanagan <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Wed, 30 Oct 2019 02:55:41 -0700 (MST)

Hi All, 

I tried to call the seller but there was no response. I am keeping the case on follow to call the seller again. 

Kind Regards, 
Akanksha 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Akanksha Kwatra" <[email-masked]> 
Cc: "Silvia Floranes" <[email-masked]>, "Minerva Villegas" <[email-masked]>, "Meghan Flanagan" <[email-masked]>, "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 30 October, 2019 15:04:08 
Subject: Re: Transaction 23253872- Borussia Dortmund vs Inter - Champions League - 05/11/2019 21:00 (Local)- Dortmund, DE- Fan seller- No LDA available 

Hi Akanksha, 

Can you please help with this case. 

Kind Regards, 
Sankarshan Rajan 

From: "Meghan Flanagan" <[email-masked]> 
To: "Silvia Floranes" <[email-masked]>, "Minerva Villegas" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Wednesday, October 30, 2019 2:34:53 PM 
Subject: RE: Transaction 23253872- Borussia Dortmund vs Inter - Champions League - 05/11/2019 21:00 (Local)- Dortmund, DE- Fan seller- No LDA available 

Hi [ mailto:[email-masked] | 
@Sankarshan Rajan ] , 

Can you please help assign the below ? 

Thanks, 

Meghan 

From: Silvia Floranes <[email-masked]> 
Sent: 29 October 2019 21:05 
To: Minerva Villegas <[email-masked]>; Meghan Flanagan <[email-masked]> 
Subject: Re: Transaction 23253872- Borussia Dortmund vs Inter - Champions League - 05/11/2019 21:00 (Local)- Dortmund, DE- Fan seller- No LDA available 

Hi [ mailto:[email-masked] | 
@Meghan ] , could you assign a DE speaker to contact the fan seller and see if they could ship the tickets earlier? 

Minerva explained below the reasons. 

Thank you, 

Silvia 

From: Minerva Villegas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, October 29, 2019 13:31 
To: Silvia Floranes < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Transaction 23253872- Borussia Dortmund vs Inter - Champions League - 05/11/2019 21:00 (Local)- Dortmund, DE- Fan seller- No LDA available 

Synopsis: No LDA available 

Hello Silvia, 

Event 7 days 2 hrs away 

Buyer chasing tickets 

Not shipped 

MSBD: 31/10/2019 

Buyer location Great Britain 

Event location Germany 

Buyer indicates that he will only be traveling to make it to the event but will not make any accommodations for stay. 

Buyer indicates that he must receive the tickets by the end of the week in order to make it to the event 

It appears as though Fan seller may have extended MSBD 

I called fan seller to inquire on status but she speaks German 

Can a German speaking agent contact the seller to confirm if seller can send prior to MSBD? 

Best Regards, Minerva