Subject: TID: 23179018, DAWES, 01/11/2019 19:30 , Artheater, Cologne, DE, Broker DE, Buyer asking refund
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Ekta VGG <[email-masked]>
Date: Wed, 30 Oct 2019 00:45:33 -0700 (MST)

Hi Team, 

With reference to the above TID, the seller did not fulfil and buyer would like to receive a full refund. 

Could you please inform brenda.chen about the buyer's response. 

Kind Regards, 
Rosette 

From: "Ekta VGG" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 30 October, 2019 13:10:16 
Subject: {23179018, DAWES, 01/11/2019 19:30 , Artheater, Cologne, DE, Broker DE, Buyer asking refund} 

Hi Rosette, 

In regards to above TID, buyer emailed us asking full refund because we were unable to provide original tickets on time. Sub team asked buyer about their flexibility and if they would prefer refund. So could you please contact Substitution team to inform about buyer's decision. 

Kind Regards, 
Ekta