Subject: {23179018, DAWES, 01/11/2019 19:30 , Artheater, Cologne, DE, Broker DE, Buyer asking refund}
From: Ekta VGG <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 30 Oct 2019 00:40:16 -0700 (MST)

Hi Rosette, 

In regards to above TID, buyer emailed us asking full refund because we were unable to provide original tickets on time. Sub team asked buyer about their flexibility and if they would prefer refund. So could you please contact Substitution team to inform about buyer's decision. 

Kind Regards, 
Ekta