Subject: 22017730 - Renato Zero - 12/01/2020 21:00 - Mediolanum Forum, Milan, IT - Broker IT - Buyer request call back
From: Massimo Gorla <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 28 Oct 2019 04:23:48 -0700 (MST)

Hi Rosette, 

With reference to TID 22017730, buyer requested call back. 

The buyer did not received the tickets and its order was under investigation with the shipping investigation team. No update from Shipping Investigation Team, still wait for some news. 
Can you please reassign this case to another italian agent, because I cannot make a outbounds calls due to I'm still working with a training account. 

Thanks, 

Best Regards, 
Massimo Gorla