Subject: 22059382- NF - Nate Feuerstein -26/10/2019 -City National Civic (formerly San Jose Civic Auditorium), San Jose, US - Power seller US- Issue- Buyer did not received tix
From: Shiv dutt <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 26 Oct 2019 20:50:53 -0700 (MST)

Hi Rosette, 

This is with reference to the above TID. Buyer was reporting live Rag, however when asked about detail explanation i found out that buyer was trying to enter venue with confirmation email, later he mentioned that he never received tickets in App. when checked with proof of transfer, it seems like seller has uploaded E-tickets opposite to the delivery plan. 

could you please check with the case and help me find a resolution. 

kind regards 
shiv