Subject: 22317641 / ATP World Tour Finals - Final / 17/11/2019 / London, GB / Broker UK / need to call the buyer for AXS troubleshooting
From: Anurag Pradhan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Malobika Purkayastha <[email-masked]>
Date: Sat, 26 Oct 2019 18:00:34 -0700 (MST)

Hi Rosette, 

Please assign this case to a day shift agent. 

Regards, 

Anurag. 

From: "Malobika Purkayastha" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Worchuirin" <[email-masked]> 
Sent: Sunday, 27 October, 2019 06:18:46 
Subject: 22317641 / ATP World Tour Finals - Final / 17/11/2019 / London, GB / Broker UK / need to call the buyer for AXS troubleshooting 

Hi Anurag, 

With reference to TID: 22317641, buyer emailed us that she has the AXS account but no tickets in the AXS app. I can not call the buyer due to time zone. Need to call the buyer to know if she has created the AXS account with AXS UK as event is in UK. 

Can you assign the case to morning agent to call the buyer. 

Kind regards, 
Malobika