Subject: TID: 22970674 / Atletico Madrid vs Real Madrid / 28/09/2019 / Madrid, ES / Fan Seller / Buyer chasing for refund
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Nitesh Kumar <[email-masked]>
Date: Sat, 26 Oct 2019 07:13:41 -0700 (MST)

Hi Team, 

This particular buyer has contacted and is requesting for full refund as his personal details have been forwarded to seller without their approval. The seller is contacting the buyer to return the season cards and ECC is dealing with this case. 

Could you please inform ECC that the buyer has contacted us and requesting for full refund. 

Kind Regards, 
Rosette 

From: "Nitesh Kumar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 26 October, 2019 15:47:20 
Subject: 22970674 / Atletico Madrid vs Real Madrid / 28/09/2019 / Madrid, ES / Fan Seller / Buyer chasing for refund 

Hi Rosette, 

With reference to TID - 22970674, buyer emailed and asking for refund. The case was being followed by ECC and they have mentioned that if buyer contacts flag with ECC via your TL. 

Please look in the case. 

Thanks & Regards 

Nitesh Kumar