Subject: Re: 19530019 , Cher , 20/10/2019 , The O2, London , Broker UK , Replacement approval
From: Rosette Modiri <[email-masked]>
To: Akanksha Kwatra <[email-masked]>
Date: Sat, 19 Oct 2019 02:55:34 -0700 (MST)

Buyer received tickets here. 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 19 October, 2019 13:59:28 
Subject: 19530019 , Cher , 20/10/2019 , The O2, London , Broker UK , Replacement approval 

Hi Rosette, 

With reference to the above TID, buyer called us claiming that she hasn't received the tickets and has checked with neighbours as well. Buyer mentioned that she contacted UPS as well but they advised to contact us. According to the TN- the tickets were delivered on 11/10/19 and left at Mailbox. Buyer informed that she was on holidays and came back yesterday but the tickets are not anywhere. 

Can you please forward this to advise if we can move the order to pending replacement as the seller shipped on time. 

Kind Regards, 
Akanksha