Subject: Contacts in October so far
From: Brian Sexton <[email-masked]>
To: Team Lead <[email-masked]>
Date: Fri, 18 Oct 2019 12:51:06 +0000

Hi all,

These agents have the highest error rates so far in contacts in October. Please make sure they do not make any more errors. We are doing really well overall, but to take it to the next level these people need to cut the errors.

Kind regards,
Brian Sexton
Team Leader India
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