Subject: Re: 23251961 - German Speaker inbound call
From: Poonam Chawla <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Felipe FleuryGil <[email-masked]>, Vincent Duchesne <[email-masked]>, Rosette Modiri <[email-masked]>, Sankarshan Rajan <[email-masked]>
Date: Thu, 17 Oct 2019 06:23:16 -0700 (MST)

Hi Brian, 

I have taken the ownership of this case. 

Kind Regards, 
Poonam 

From: "Brian Sexton" <[email-masked]> 
To: "Felipe FleuryGil" <[email-masked]>, "Vincent Duchesne" <[email-masked]>, "Poonam Chawla" <[email-masked]> 
Sent: Thursday, 17 October, 2019 17:43:06 
Subject: RE: 23251961 - German Speaker inbound call 

Hi [ mailto:[email-masked] | 
@Poonam Chawla ] , 

Could you please help here? 

Kind regards, 

Brian 

From: Felipe FleuryGil 
Sent: Thursday 17 October 2019 13:10 
To: Vincent Duchesne <[email-masked]>; Brian Sexton <[email-masked]> 
Subject: RE: 23251961 - German Speaker inbound call 

[ mailto:[email-masked] | @Brian Sexton ] 

Can we ask a DE agent to contact this customer? We don’t have coverage here in the floor. 

Thanks, 

Felipe 

From: Vincent Duchesne 
Sent: 17 October 2019 13:02 
To: Felipe FleuryGil < [ mailto:[email-masked] | [email-masked] ] > 
Subject: 23251961 - German Speaker inbound call 

Hi Felipe, 

A german customer rang me on US line - he does not speak English. 

Can we assign a German speaker to call him back? 

TID: 23251961 

Phone number : 015778788227 

Regards, 

Vincent