Subject: Re: (TID -23186017 Event Name - ATP World Tour Finals - Semi Finals - Afternoon Session Event ID - 3463453 Event Date - 16/11/2019 Event City - London, GB Seller Type - Fan Seller Issue - AXS Tix not recieved )
From: Rosette Modiri <[email-masked]>
To: Dao Mohammed <[email-masked]>
Cc: Kailasnath Ayyanchira <[email-masked]>, Anurag Pradhan <[email-masked]>, Rajat Bhardwaj <[email-masked]>
Date: Thu, 17 Oct 2019 01:19:01 -0700 (MST)

Hi Dao, 

Can you please take ownership of this case. 

Regards, 
Rosette 

From: "Anurag Pradhan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Kailasnath Ayyanchira" <[email-masked]> 
Sent: Thursday, 17 October, 2019 06:21:59 
Subject: (TID -23186017 Event Name - ATP World Tour Finals - Semi Finals - Afternoon Session Event ID - 3463453 Event Date - 16/11/2019 Event City - London, GB Seller Type - Fan Seller Issue - AXS Tix not recieved ) 

Hi Rose, 

Please assign this case to a day FR agent. 

Regards, 

Anurag 

From: "Kailasnath Ayyanchira" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Thursday, 17 October, 2019 06:07:38 
Subject: Fwd: (TID -23186017 Event Name - ATP World Tour Finals - Semi Finals - Afternoon Session Event ID - 3463453 Event Date - 16/11/2019 Event City - London, GB Seller Type - Fan Seller Issue - AXS Tix not recieved ) 

Hi Anurag, 

In this case, The Buyer downloaded the AXS application but she requested assistance to download the tickets. Could you please assign this case to a French agent so that he can call. 

Best Regards, 
Kailash