Subject: CMA Errors
From: Brian Sexton <[email-masked]>
To: Team Lead <[email-masked]>
Cc: Laura Begley <[email-masked]>
Date: Wed, 16 Oct 2019 12:21:24 +0000

Hi all,

Could these CMA errors please be coached?

22781921

buyer claims that got incorrect tickets
vijender.sharma

18954988

wrong escalation: normal FV/ Final price query
ashwani.panicker

21228971

wrong escalation.The order should have been escalated to PT. Suspicious activity on the order.Agent checked with TL.
vijender.sharma

21543237

buyer unhappy about the price has paid
Daniel.Ndala

19653415

Agent did not escalate to CMA buyers query was regarding RR
Kunal.Rastogi

19653415

Agent did not escalate to CMA buyers query was regarding RR
KALIMASI.MARVIN

21128436

Final price query
Ekta.Sharma

23179560

resale restriction, not escalated to CMA
nitish.sharma

Kind regards,
Brian Sexton
Team Leader India
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