Subject: 23043912 - Japan vs Scotland - Rugby World Cup 2019 - 13/10/2019 - Yokohama International Stadium (Nissan Stadium), Yokohama city, JP - Fan Seller - Seller was blocked
From: Maksim Semenov <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 14 Oct 2019 03:50:08 -0700 (MST)

Hi Rosette! 

Seller provided POP as requested (attached)! 
He informed that can provide more if will be need. 

Kind regards 
Maks! 

From: "India Inbox" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Cc: "Maksim Semenov" <[email-masked]> 
Sent: Thursday, October 10, 2019 6:28:23 PM 
Subject: Re: 23043912 - Japan vs Scotland - Rugby World Cup 2019 - 13/10/2019 - Yokohama International Stadium (Nissan Stadium), Yokohama city, JP - Fan Seller - Seller was blocked 

Please ask for Pop first and we will send to fraud 

Kind regards, 

Breda 

From: Parvez Alam <[email-masked]> 
Sent: Thursday, October 10, 2019 11:06:19 AM 
To: India Inbox <[email-masked]> 
Cc: Maksim Semenov <[email-masked]> 
Subject: 23043912 - Japan vs Scotland - Rugby World Cup 2019 - 13/10/2019 - Yokohama International Stadium (Nissan Stadium), Yokohama city, JP - Fan Seller - Seller was blocked 
Hi Team, 

Seller has contacted us through email asking to unblock his account. He mentioned that he created a second account in 2017 but he never used it. He is ready to delete that account but he don't have the access. There are pending orders for which he is awaiting payment on the main account. The reason for blocking is: User Blocked - Reason : Blocked – Seller Fraud 

Can you please check with Fraud desk once if the account can be unblocked. 

Kind Regards 
Parvez Khan 

From: "Maksim Semenov" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Thursday, 10 October, 2019 16:07:37 
Subject: 23043912 - Japan vs Scotland - Rugby World Cup 2019 - 13/10/2019 - Yokohama International Stadium (Nissan Stadium), Yokohama city, JP - Fan Seller - Seller was blocked 

Hi Parvez! 

With reference to above TID please provide issue to relevant team. 

Seller informed us that yesterday he was blocked. After some time he understood that it might be because in year 2017 he created second account but doesn't used it. 
For 3 years seller is using this account and already forgot about second. He has a lot of orders and all of them were successful. He also has some orders where he is waiting for payment. Seller is ready to delete second account but he unable to do it because second acc also blocked. 

Seller is waiting for our respond because he has been working with our company for a long time and now he wants to work with viagogo again. 
Please, can this seller be unblocked? 

Kind regards 
Maks!