Subject: TID: 21088486 - John Mayer - 3592663 - 13/10/2019 - Event City- London - Broker UK - Buyer has not received the tickets in AXS account
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Akansha Agarwal <[email-masked]>
Date: Sun, 13 Oct 2019 07:04:57 -0700 (MST)

Hi There, 

This is an active redirection from TID 20859196 to 21088486. The final buyer is chasing their tickets and provided the proof of AXS account without tickets. The original seller uploaded the proof of transfer however it's not clear and agent " Ishtiaq Khan " has flagged the case to TL Bridgette but there is no any update yet and the event is in 3 hours away. 

Could you please inform seller support to request for proof of transfer from the Broker UK (original seller), TID 20859196. 

Kind Regards, 
Rosette 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 13 October, 2019 19:07:37 
Subject: 21088486 - John Mayer - 3592663 - 13/10/2019 - Event City- London - Broker UK - Buyer has not received the tickets in AXS account 

Hi Rosette, 

With reference to the above TID, this is a case of active redirection, redirection chain started at 20859196 Redirection chain Ended at 21088486. 

The final buyer has not received the tickets in his AXS account. The seller has uploaded the proof of transfer but the proof is not clear (please check the proof of transfer attached), agent Ishtiaq Khan has already flagged this case to TL Bridgette to request SS to contact the seller. 

Can you please ask for an update or forward this to SS team to contact the seller (20859196) to re-transfer as event is in 3 hrs. 

Kind Regards, 
Akanksha