Subject: Re: TID: 23220442 - John Mayer - 13/10/2019 - The O2, London, GB - Power Seller Broker Pay After Event - UK - Wrong date and row tickets received by the Buyer
From: Katiane Kiyota <[email-masked]>
To: Bridgette Kenny <[email-masked]>, India Inbox <[email-masked]>
Cc: Gagan Gupta <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Sun, 13 Oct 2019 10:30:51 +0000

Hi all,

I've called the seller and he confirmed that he will be providing the correct tickets, I've emailed him with a link so he can upload his POT.

Kinds Regards,

Katiane Ramos
Seller Support - PT

________________________________
From: Bridgette Kenny <[email-masked]>
Sent: Sunday, October 13, 2019 11:21 AM
To: India Inbox <[email-masked]>; Katiane Kiyota <[email-masked]>
Cc: Gagan Gupta <[email-masked]>; Rosette Modiri <[email-masked]>
Subject: RE: TID: 23220442 - John Mayer - 13/10/2019 - The O2, London, GB - Power Seller Broker Pay After Event - UK - Wrong date and row tickets received by the Buyer

Hi @Katiane<mailto:[email-masked]>

Can you help here please?

Many thanks,

Bridgette

From: India Inbox
Sent: Sunday 13 October 2019 11:18
To: Bridgette Kenny <[email-masked]>
Cc: Gagan Gupta <[email-masked]>; Rosette Modiri <[email-masked]>
Subject: Re: TID: 23220442 - John Mayer - 13/10/2019 - The O2, London, GB - Power Seller Broker Pay After Event - UK - Wrong date and row tickets received by the Buyer

Hi Bridgette

Could CF EN call the broker UK here? POT does not match what was uploaded and date is also wrong

Kind regards,

Breda

________________________________

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 13, 2019 10:12:45 AM
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Gagan Gupta <[email-masked]<mailto:[email-masked]>>
Subject: TID: 23220442 - John Mayer - 13/10/2019 - The O2, London, GB - Power Seller Broker Pay After Event - UK - Wrong date and row tickets received by the Buyer

Hi There,

This particular buyer has reported that they received wrong date tickets. They had purchased 2 Flash mobile tickets (AXS) for 13/10/2019 however they received tickets for 14/09/2019 in different Row and buyer has provided the proof as well.

Event is in 6 hours away and seller is Broker UK.

Could you please inform seller support to check with the Broker UK whether they have tickets for the correct date or please advise if we can follow the wrong ticket process directly here.

Kind Regards,

Rosette

________________________________

From: "Gagan Gupta" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 13 October, 2019 15:21:39
Subject: 23220442 - John Mayer - 13/10/2019  - The O2, London, GB - Power Seller Broker Pay After Event - UK  - Wrong date and row tickets received by the Buyer

Hi Rose,

Buyer called stating that he has received wrong row and date.

He insist to have the same tickets.

He has purchased

Section : 102

Row : T

Date: 13/10/2019

Received

- Section 102

- Row - T

- Date- 14/10/2019

Please contact the support team to contact the seller to provide the correct tickets.

Thanks

Gagan