Subject: Re: TID: 23220442 - John Mayer - 13/10/2019 - The O2, London, GB - Power Seller Broker Pay After Event - UK - Wrong date and row tickets received by the Buyer
From: India Inbox <[email-masked]>
To: Bridgette Kenny <[email-masked]>
Cc: Gagan Gupta <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Sun, 13 Oct 2019 10:17:53 +0000

Hi Bridgette

Could CF EN call the broker UK here? POT does not match what was uploaded and date is also wrong

Kind regards,

Breda

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Sunday, October 13, 2019 10:12:45 AM
To: India Inbox <[email-masked]>
Cc: Gagan Gupta <[email-masked]>
Subject: TID: 23220442 - John Mayer - 13/10/2019 - The O2, London, GB - Power Seller Broker Pay After Event - UK - Wrong date and row tickets received by the Buyer

Hi There,

This particular buyer has reported that they received wrong date tickets. They had purchased 2 Flash mobile tickets (AXS) for 13/10/2019 however they received tickets for 14/09/2019 in different Row and buyer has provided the proof as well.

Event is in 6 hours away and seller is Broker UK.

Could you please inform seller support to check with the Broker UK whether they have tickets for the correct date or please advise if we can follow the wrong ticket process directly here.

Kind Regards,
Rosette
________________________________
From: "Gagan Gupta" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Sunday, 13 October, 2019 15:21:39
Subject: 23220442 - John Mayer - 13/10/2019  - The O2, London, GB - Power Seller Broker Pay After Event - UK  - Wrong date and row tickets received by the Buyer

Hi Rose,

Buyer called stating that he has received wrong row and date.
He insist to have the same tickets.

He has purchased
Section : 102
Row : T
Date: 13/10/2019

Received
- Section 102
- Row - T
- Date- 14/10/2019

Please contact the support team to contact the seller to provide the correct tickets.

Thanks
Gagan