Subject: TID: 23220442 - John Mayer - 13/10/2019 - The O2, London, GB - Power Seller Broker Pay After Event - UK - Wrong date and row tickets received by the Buyer
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Gagan Gupta <[email-masked]>
Date: Sun, 13 Oct 2019 03:12:45 -0700 (MST)

Hi There, 

This particular buyer has reported that they received wrong date tickets. They had purchased 2 Flash mobile tickets (AXS) for 13/10/2019 however they received tickets for 14/09/2019 in different Row and buyer has provided the proof as well. 

Event is in 6 hours away and seller is Broker UK. 

Could you please inform seller support to check with the Broker UK whether they have tickets for the correct date or please advise if we can follow the wrong ticket process directly here. 

Kind Regards, 
Rosette 

From: "Gagan Gupta" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 13 October, 2019 15:21:39 
Subject: 23220442 - John Mayer - 13/10/2019 - The O2, London, GB - Power Seller Broker Pay After Event - UK - Wrong date and row tickets received by the Buyer 

Hi Rose, 

Buyer called stating that he has received wrong row and date. 
He insist to have the same tickets. 

He has purchased 
Section : 102 
Row : T 
Date: 13/10/2019 

Received 
- Section 102 
- Row - T 
- Date- 14/10/2019 

Please contact the support team to contact the seller to provide the correct tickets. 

Thanks 
Gagan