Subject: 23196115 - Milan vs Lecce - 20/10/2019 - San Siro - Fan seller - Seller provided new tickets, buyer has already downloaded the old tix
From: Jorge Mendoza <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sun, 13 Oct 2019 03:10:28 -0700 (MST)

Hello Rose, 

Query - Email - Buyer - When will I receive my tickets? 

Investigation done - When: 7 day(s), 9 hours away. State : Pending Seller Payment. Delivery e-ticket EUR. 
CCH: Seller provided new e tickets (due to rescheduling). Buyer has already downloaded the old tickets. 

What needs to be done - Could you please assign an italian agent to call the buyer and advise him to download new tickets? 

Best Regards 
Jorge