Subject: Re: 20880078- John Mayer -London, GB- 13/10/2019 17:30- Broker UK- issue downloading tickets
From: Akanksha Kwatra <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Nitish Sharma <[email-masked]>, Worchuirin <[email-masked]>
Date: Sun, 13 Oct 2019 01:15:03 -0700 (MST)

Hi All, 

Buyer confirmed me on the call that she has already received the tickets and everything is fine. 

Kind Regards, 
Akanksha 

From: "Rosette Modiri" <[email-masked]> 
To: "Akanksha Kwatra" <[email-masked]> 
Cc: "Nitish Sharma" <[email-masked]>, "Worchuirin" <[email-masked]> 
Sent: Sunday, 13 October, 2019 13:24:53 
Subject: Re: 20880078- John Mayer -London, GB- 13/10/2019 17:30- Broker UK- issue downloading tickets 

Hi Akanska, 

Can you please take ownership of this case asap. 

Thank you. 

Regards, 
Rosette 

From: "Worchuirin" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Nitish Sharma" <[email-masked]> 
Sent: Wednesday, 9 October, 2019 05:23:13 
Subject: Re: 20880078- John Mayer -London, GB- 13/10/2019 17:30- Broker UK- issue downloading tickets 

Hi Rose, 

Could you please assign to your agent to call the buyer and assist on how to retrieve tickets from AXS account. 

Kind Regards, 
M.Worchuirin 

From: "Nitish Sharma" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Wednesday, 9 October, 2019 05:02:28 
Subject: 20880078- John Mayer -London, GB- 13/10/2019 17:30- Broker UK- issue downloading tickets 

Hi Mike, 

Seller transferred the tickets to buyer, but buyer emailed us and confirming that he didn't receive tickets. 

Please assign the case to day shift DE agent. 

Thanks 
Nitish Sharma