Subject: Re: TID-22208885, 28/09/2019 18:45 (Local), Royal Albert Hall, London, GB, Power Seller Broker, UK- Please check if buyer is eligible for any partial refund or compensation
From: Rosette Modiri <[email-masked]>
To: Shubham Saxena <[email-masked]>
Date: Sun, 13 Oct 2019 00:28:29 -0700 (MST)

Flagged. 

From: "Shubham Saxena" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 12 October, 2019 12:13:35 
Subject: TID-22208885, 28/09/2019 18:45 (Local), Royal Albert Hall, London, GB, Power Seller Broker, UK- Please check if buyer is eligible for any partial refund or compensation 

Hi Rosette, 

Please look into the case as this buyer was offered alternet tickets because seller was not able to fulfil the tickets as promised. 

However, at that time there was no compensation was offered to buyer but seller was informed that if buyer accept the tickets, he may be given partial refund and seller would be charged for the same. 

Now 13 days have been passed to the event and buyer is also asked to provide the proof of the paper tickets he has received. Buyer is asking for compensation for the trouble he faced so please check if he is eligible for the compensation. 

Kind regards 
Shubham