Subject: Fw: [Training Update] Account Issues
From: CS Training <[email-masked]>
To: Kritika Mirchandani <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 11 Oct 2019 16:47:08 +0000

Hi all,

please note that the Account Issues module has been slightly updated based on the COMMS that were sent today on sending an email after unsuccessful outbound calls as part of the Bounced Emails process.

  *   This has been implemented to track productivity correctly

Please let me know if you have any questions. The OLS has been updated on the Training / Wiki.

Kind regards,

Jana