Subject: CIAN
From: Rosette Modiri <[email-masked]>
To: Lizbeth Lopez <[email-masked]>, Sumer Singh <[email-masked]>
Date: Thu, 10 Oct 2019 20:45:14 -0700 (MST)

C: seller states that he has been informed that the tickets uploaded are not correct 
I: Checked case history, TS Pending Shipment Creation Event 17 day(s), 8 hours away , checked the tickets details and listing details, everything match 
A: Email sent to seller stating that tickets are correct 
N: Wrap Up 

seller shipped within MSBD - 27/10/2017 10:31, last tix scan on 31/10/2017 6:16, tracer raised on 16.11.17, event in 1 day - recorded success, please replace 

Fan seller missed MSBD. Emailed seller under TID 14601696 to advise we have now taken over sales. 
03.1 delivery address provide etix to ptix 

C: Buyer emailed us asking if the tickets will be valid for event with the seller name on it 
I: Checked case history, TS: Pending Seller Payment, Event 31 day(s), 12 hours away 
A: Email sent to the buyer reassuring that the tickets will be valid for event no matter the name 
N: Wrap Up