Subject: Re: 19337898, The Rolling Stones, 25/06/2019, Chicago, US, Broker US, ECC
From: Rosette Modiri <[email-masked]>
To: Poonam Chawla <[email-masked]>
Date: Tue, 8 Oct 2019 07:42:58 -0700 (MST)

The case has been taken over. 

Thank you. 

From: "Poonam Chawla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 7 October, 2019 19:12:34 
Subject: 19337898, The Rolling Stones, 25/06/2019, Chicago, US, Broker US, ECC 

Hi Rosette, 

With reference to this order, ECC was working on the case as buyer called in asking as to how long will it take to process the refund. Buyer is suppose to update her payment details in order to get refund but buyer is unable to access her account. 

As buyer wants to speak only to "rebecca.foley", can you please forward this case to her to call buyer for further assistance. 

Thank you for your cooperation. 

Kind Regards, 
Poonam