Subject: TID: 22963012 - The World Of Hans Zimmer - 26/11/2019 20:00 - The O2, London, GB - fan seller - seller cannot walk the buyer to event
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Mon, 7 Oct 2019 02:33:48 -0700 (MST)

Hi Team, 

With reference to the above TID, this event is changed to walk in, and the seller has informed that he'll not be able to walk buyer in to the event and also mentioned that the AXS mobile tickets transferred are personalised on the buyer's name. 

Could you please inform Mateus.RochaSimoes from Spec ops team about the seller's response. 

Kind Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 7 October, 2019 13:43:57 
Subject: 22963012 - The World Of Hans Zimmer - 26/11/2019 20:00 - The O2, London, GB - fan seller - seller cannot walk the buyer to event 

Hi Rose, 

We sent mass email to sellers as this event is now WALK IN. 
Seller of this transaction informed that tickets are personalised to buyer should not have problems in enter the venue. Seller is not able to walk the buyer to event. 

Can you please contact the relevant department in order to take action about this. 

Thanks 
Valentina