Subject: TID-23012664,Mexican F1 GP 2019 - Sunday,21 day(s), 5 hours away,Autodromo Hermanos Rodriguez, Mexico DF, MX, Power Seller Broker MX- Case escalated to ECC.
From: Shubham Saxena <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sun, 6 Oct 2019 04:36:21 -0700 (MST)

Hi Rosette, 

As discussed, this case is already escalated to ECC and buyer is chasing for the tickets. In case history there are instructions to not reply to buyer. 

Case summary- Buyer has booked the tickets and they were cancelled automatically due to seller has mentioned wrong price. Seller is also refunded but he don't want refund as per the seller he has spent lot of money on Hotel and Flight. He need tickets otherwise he will do everything against us whatever he can. Finally it was decided that buyer will get comparable tickets so he is chasing for the same. 

Kindly coordinate at your side and suggest to do the needful 

Kind regards 
Shubham