Subject: Re: TID: 22699668, Billie Eilish, 08/10/2019, Dallas, US, Broker US, Change delivery plan
From: Poonam Chawla <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Brian Sexton <[email-masked]>
Date: Sun, 6 Oct 2019 02:58:19 -0700 (MST)

Hi Rosette, 

Can you please assign this case to any night shift agent as i cannot call US buyer due to time difference. However, i have left an email informing buyer that the tickets have now been sent directly to his email address. 

Kind Regards, 
Poonam 

From: "Brian Sexton" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Poonam Chawla" <[email-masked]> 
Sent: Sunday, 6 October, 2019 15:01:04 
Subject: RE: TID: 22699668, Billie Eilish, 08/10/2019, Dallas, US, Broker US, Change delivery plan 

Hi Rosette, 

I have sent the tickets to the buyer via customer mail, please call them to inform. 

Kind regards, 

Brian 

From: Rosette Modiri <[email-masked]> 
Sent: Sunday 6 October 2019 06:57 
To: India Inbox <[email-masked]> 
Cc: Poonam Chawla <[email-masked]> 
Subject: TID: 22699668, Billie Eilish, 08/10/2019, Dallas, US, Broker US, Change delivery plan 

Hi Team, 

With reference to the above TID, the seller sold Ticketmaster mobile but he uploaded mobile QR codes hence buyer is unable to download these QR codes due to delivery plan. 

Could you please send these QR codes to buyer via CM or change the delivery plan if possible. 

Thank you. 

Best Regards, 

Rosette 

From: "Poonam Chawla" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rosette Modiri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 6 October, 2019 09:52:35 
Subject: 22699668, Billie Eilish, 08/10/2019, Dallas, US, Broker US, Change delivery plan 

Hi Rosette, 

With reference to the above TID, the delivery plan is TicketMaster Mobile but the seller has uploaded QR codes. 

The buyer contacted us chasing tickets, can you please forward this to change the delivery plan or to send the tickets to the buyer through customermail. 

Kind Regards, 

Poonam