Subject: 3980362- Power seller- Lindsey Stirling - Millenni Festival 2019- 05/10/2019, 21:00- Barcelona, ES - Wrong hour
From: Cytlali Monroy <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sun, 6 Oct 2019 01:30:15 -0700 (MST)

Hi Rose 

On 22913887 buyer emailed to inform the hour of the event was incorrect. The hour on viagogo website is 21:00 (Local), after checking the e ticket found out that it has the same hour: 21:00. However when the buyer went to the venue they informed him that the event had already started at 20:15, so buyer could not watch the whole event. Moreover the buyer provided proof of the official venue showing that the starting time on the event was at 20:15. 

• Transaction/ Listing number : 22913887 

• Event ID: 3980362 

• Event Name: Lindsey Stirling - Millenni Festival 2019 

• Event Date: 05/10/2019 

• Geography: Barcelona, ES 

• Username: [email-masked] 

• What needs to be done: 

• Link as proof: https://www.salarazzmatazz.com/en/05-10-2019/lindsey-stirling-21e-festival-mil-lenni 

• Link to viagogo page: link is not available as the event has passed 

Could you please pass it on EDM 

Kind regards 
Cytlali