Subject: Re: TID-22281799- reminder
From: Rosette Modiri <[email-masked]>
To: Shubham Saxena <[email-masked]>
Date: Sat, 5 Oct 2019 23:29:11 -0700 (MST)

already flagged. 

From: "Shubham Saxena" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 6 October, 2019 11:39:12 
Subject: Re: TID-22281799- reminder 

Hi rosette, 

Tickets location has not been updated yet so we can not change the Delivery plan. Can i wrap up this case from my end? 

Kind regards 
Shubham 

From: "Rosette Modiri" <[email-masked]> 
To: "Shubham Saxena" <[email-masked]> 
Sent: Saturday, 5 October, 2019 19:01:59 
Subject: Re: TID-22281799, U2, 30/11/2019 20:00 (Local), Singapore National Stadium, Singapore, SG,Powere seller, HK- Ticket location need to be updated 

flagged. 

From: "Shubham Saxena" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 5 October, 2019 12:02:36 
Subject: TID-22281799, U2, 30/11/2019 20:00 (Local), Singapore National Stadium, Singapore, SG,Powere seller, HK- Ticket location need to be updated 

Hi Rosette, 

Please look into this case as this case is was opened as follow up overdue while case was already escalated to seller support. Buyer was asked for the the address as seller wanted to change the DP from e-tickets to Paper tickets. Buyer has also provided the address. 

Now the dp is not changing because ticket location not updated so please write to seller support to follow up with the seller for the same. 

Kind regards 
Shubham