Subject: RE: 23143727 - Borussia Monchengladbach vs Augsburg - When: 1 day(s), 21 hours away - Venue : Borussia-Park, Mönchengladbach, DE - Fan Seller - Tickets will be delivered after the event by UPS
From: Brian Sexton <[email-masked]>
To: Parvez Alam <[email-masked]>, Rosette Modiri <[email-masked]>
Cc: Neha Sagar <[email-masked]>
Date: Sat, 5 Oct 2019 12:39:44 +0000

Hi @Rosette Modiri<mailto:[email-masked]>,

Can someone please move this to pending replacement?

Kind regards,
Brian

From: Parvez Alam <[email-masked]>
Sent: Friday 4 October 2019 15:26
To: India Inbox <[email-masked]>
Cc: Neha Sagar <[email-masked]>
Subject: 23143727 - Borussia Monchengladbach vs Augsburg - When: 1 day(s), 21 hours away - Venue : Borussia-Park, Mönchengladbach, DE - Fan Seller - Tickets will be delivered after the event by UPS

Hi Team,

Buyer called in chasing tickets as the event is just 1 day(s), 21 hours away. Agent called UPS and they informed her that the tickets will be delivered on Monday which is one day after the event. Fan seller shipped the tickets on time.

Can you please check if we can replace the order.

Kind Regards
Parvez Khan

________________________________
From: "Neha Sagar" <[email-masked]<mailto:[email-masked]>>
To: "Parvez Alam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 4 October, 2019 19:38:23
Subject: 23143727 - Borussia Monchengladbach vs Augsburg - When: 1 day(s), 21 hours away - Venue : Borussia-Park, Mönchengladbach, DE - Fan Seller - Tickets will be delivered after the event by UPS

Hi Parvez,

With reference to TID : 23143727, Buyer called and he was chasing for the tix. I called UPS and they informed me that the tix will be delivered on Monday and the event is tomorrow.

I told buyer that we are working and he will get his tix for the event. He agreed.

Noted: checked case notes and before seller was informing they do not have a TN for this sale and that it was delivered. This TN registered here shows tickets delivered to a different city.

Could you please check and confirm if we can replace the order?

Thanks & Regards,

Neha Sagar