Subject: Fwd: TID - 23026255 Event Name - Besiktas vs Alanyaspor Event ID - 3912313 Event Date - 06/10/2019 Event City - Istanbul, TR Seller Type - Power seller Issue - Buyer find it difficult to register for passolig card and want refund
From: Kritika Mirchandani <[email-masked]>
To: Dao Mohammed <[email-masked]>
Cc: Kailasnath Ayyanchira <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Sat, 5 Oct 2019 02:36:24 -0700 (MST)

Hi Dao, 

Can you please call this buyer and explain him regarding receiving passolig tickets? 
Thank you. 

Kind Regards 
Kritika Mirchandani 

From: "Kailasnath Ayyanchira" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Saturday, 5 October, 2019 14:57:22 
Subject: TID - 23026255 Event Name - Besiktas vs Alanyaspor Event ID - 3912313 Event Date - 06/10/2019 Event City - Istanbul, TR Seller Type - Power seller Issue - Buyer find it difficult to register for passolig card and want refund 

Hi kritika, 

The buyer was unable to follow the passolig card registration instructions received from viagogo and he want immediate help as the event is scheduled for tomorrow. As this is his second contact I think an agent must contact him by phone to assist. Could you please assign a french Agent to call him and resolve the case. 

Cordially 
Kailash