Subject: Re: 22958315- Oakland Raiders vs Chicago Bears- London, GB- 06/10/2019- Fan seller- delivery issue
From: Rosette Modiri <[email-masked]>
To: Poonam Chawla <[email-masked]>
Cc: Nitish Sharma <[email-masked]>, Anurag Pradhan <[email-masked]>, Kritika Mirchandani <[email-masked]>
Date: Sat, 5 Oct 2019 01:01:44 -0700 (MST)

Hi Poonam, 

Can you please take ownership of this case. 

@Kritika, I hope UPS Germany is also closed today. 

Kind Regards, 
Rosette 

From: "Kritika Mirchandani" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Nitish Sharma" <[email-masked]>, "Anurag Pradhan" <[email-masked]> 
Sent: Saturday, 5 October, 2019 08:36:54 
Subject: Re: 22958315- Oakland Raiders vs Chicago Bears- London, GB- 06/10/2019- Fan seller- delivery issue 

Hi Rosette, 

Can you please assign this case to any of the DE Speakers? 

Thank you. 

Kind Regards 
Kritika Mirchandani 

From: "Anurag Pradhan" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Cc: "Nitish Sharma" <[email-masked]> 
Sent: Saturday, 5 October, 2019 03:13:35 
Subject: 22958315- Oakland Raiders vs Chicago Bears- London, GB- 06/10/2019- Fan seller- delivery issue 

Hi Kritika, 

Please assign this case to a day DE agent. 

Regards, 

Anurag. 

From: "Nitish Sharma" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Friday, 4 October, 2019 22:36:03 
Subject: 22958315- Oakland Raiders vs Chicago Bears- London, GB- 06/10/2019- Fan seller- delivery issue 

Hi Anurag, 

Buyer informed us, its around 8 PM in Germany and UPS delivers only till 6 PM. we called UPS and the UPS executive advised us that we need to UPS Germany, because tickets are out of delivery and they can't contact or know delivery executive. They advise us to contact directly UPS Germany. 

please investigate further. 

Thanks 
Nitish Sharma