Subject: Re: Productivity 12.09.19
From: Sankarshan Rajan <[email-masked]>
To: stephen blake <[email-masked]>
Cc: saurabh <[email-masked]>, Team Lead <[email-masked]>
Date: Fri, 13 Sep 2019 07:48:20 -0700 (MST)

Hi Stephen, 

As discussed during the daily meeting we would be going through with the agents who were not on the High Risk Tool or in the night shift regarding their low productivity and would be ensuring they hit the mark. 

Kind Regards, 
Sankarshan Rajan 

From: "stephen blake" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Team Lead" <[email-masked]> 
Sent: Friday, September 13, 2019 4:21:33 PM 
Subject: Productivity 12.09.19 

Hi All, 

Please see the attached productivity report for 12/09/2019. Lets try and motivate the agents whose low productivity cannot be explained by working on high risk or night shift or whose productivity is low compared to other agents of the same language. 

Thank you 

Stephen Blake