Subject: Quality Report - Contacts from August 1 to September 12
From: Brian Sexton <[email-masked]>
To: Team Lead <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Stephen Blake <[email-masked]>
Date: Thu, 12 Sep 2019 12:18:11 +0000

Hi all,

Please see attached the Quality Report for contacts from August 1st to September 12th.

The audits in this report have been conducted from August 19th to September 12th.

Most important things to note are the agents' error percentage and the error types.

Any questions you can email me.

Kind regards,
Brian Sexton
Team Leader India
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