Subject: Re: UPS HU Delivery plan _label creation issue
From: Sankarshan Rajan <[email-masked]>
To: Team Lead <[email-masked]>
Cc: Stefan Asiminei <[email-masked]>, brian sexton <[email-masked]>
Date: Thu, 12 Sep 2019 03:45:58 -0700 (MST)

Hi All, 

Please have huddles regarding this update with your agents and ensure all the agents are aware about this issue. 

Kind Regards, 
Sankarshan Rajan 

From: "brian sexton" <[email-masked]> 
To: "Team Lead" <[email-masked]> 
Cc: "Stefan Asiminei" <[email-masked]> 
Sent: Thursday, September 12, 2019 4:07:06 PM 
Subject: FW: UPS HU Delivery plan _label creation issue 

FYI 

From: Stefan Asiminei 
Sent: Thursday 12 September 2019 10:05 
To: CSLeads <[email-masked]> 
Subject: UPS HU Delivery plan _label creation issue 

Hi Leads, 

In case if you get queries from agents why the label cannot be created for an order that has as delivery plan UPS - HU International (Express Saver) is because our UPS HU doesn’t support shipments to the receiver’s country - so far were reported JP and TH addresses. 

Action plan: 

The order delivery plan needs to be changed into HU Post – “Hungary Post - International – EMS” in our system. 

Once it is done, seller needs be emailed following blurb, specifying the delivery plan we have changed into: 

Once seller tries to download the “label”, seller will get buyer’s address and he can ship. 

These cases would be anyway picked up by Shipping Investigation team, but, if you come across this, is good to know above. 

Thank you, 

Stefan